Frequenty Asked Questions


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If you have a question that is not answered here, then feel free to contact us and one of our engineers will take care of your question.

Q. Can we give you our credit card # to pay for an order?

A. Please keep in mind that we are not a retail operation and do not accept credit cards such as M/C, VISA, AMEX. Bank electronic fund transfer and company cheque are the most popular method of payment.

Concrete Equipment and accessories

Q. What's the advantage of using aluminum concrete buckets vs. steel buckets?

A. You can pour more concrete at each crane cycle. A lightweight aluminum bucket cuts dead weight and allows you to lift more concrete payload. The other advantages are...

Q. How should I care for and maintain my concrete equipment?

A. We suggest that you remove all excess concrete from your equipment immediately after each use. You do not want to lift the concrete build up the next time you go to use your equipment. Over a period of time, the weight of concrete build up can be substantial if you do not clean your equipment. Thorough washing with pressurized water seems to work best. We do not recommend sand blasting or acid washing. This will actually reduce the thickness and strength of the material in your bucket or chute.
Additional methods of increasing the life span of our concrete equipment include metal or plastic liners, the use of form release oil prior to each use, and even teflon spray.

Loading Dock Equipment

Q. It seems that dockplates and dockboards do the same thing. How do I know which is suitable for my application?

A. Dockplates generally have lower load capacities than dockboards. Dockboards have steel side rails to increase capacity and so are heavier and not as easy to handle. The steel side rails on a dockboard can help to ensure that hand pallet trucks and fork lift trucks do not run off the side.

Q. I can't find the exact size and capacity that I am looking for?

A. While we have available numerous sizes to choose from, you may not find the exact size that you want. Simply select the next available size.

Q. How much of the dockboard /dockplate /walkramp is supported by the truck deck or loading dock?

A. The distance between the edge and the bend on the dockplate or dockboard is 9". Ideally this 9" "lip" should be fully supported. At least a minimum of 6" must be supported. The "lip" on the apron mount walkramp is 6" and on the yardramp it is 16".

Q. When I am loading materials wider than your dockboards / walkramps, will I get hung up on the side curbs?

A. If this is a real concern, you may want to consider a dockplate instead. There are no curbs on dockplates. Otherwise, hold the load above the curb while loading. Curb overall height above the deck for dockboards is between 3" and 8", depending upon the capacity. Curb height on the walkramps is 2" and for yardramps it is 4 ½".

Q. How do I know that the leg on the dockboard /dockplate is strong enough and long enough to catch in between the truck /trailer and loading dock?

A. Legs are made of high strength steel and are bolted to the dockboard / dockplate. These legs are designed to be long enough, and are 2" longer than the maximum height differential, as detailed in our specs. It is extremely important that the legs are long enough to hold the dockboard / dockplate in place. Longer legs are available at time of order.

Q. How do I know which type of grating deck available for the mobile yardramp is suitable for my application?

A. Steel grating deck is painted black and is suitable for indoor applications or if you are not concerned about rusting. This is the most economical option. Galvanized steel grating deck is suitable when corrosion protection is required. Aluminum grating deck provides superior rust protection and is ideal for applications in industries involving food. It is the lightest option and also the most costly

Q. Are the undercarriage and wheels on the mobile yard ramp designed to take any weight during loading and unloading?

A. The undercarriage and wheels are used for transportation of the yard ramp only and should be retracted when the yard ramp is in use. To ensure that the undercarriage is not overloaded causing damage, the hydraulic system is equipped with an overload bypass.

sales@mandbmag.com
www.mandbmag.com

Phone (416) 749-9461
Fax (416) 749-5023
Toll-Free 1-877-749-9461

Q.		Can we give you our credit card # to pay for an order?
A.		Please keep in mind that we are not a retail operation and do not accept credit cards such as M/C, VISA, AMEX. Bank electronic fund transfer and company cheque are the most popular method of payment.

Q.		What's the advantage of using aluminum concrete buckets vs. steel buckets?
A.		You can pour more concrete at each crane cycle. A lightweight aluminum bucket cuts dead weight and allows you to lift more concrete payload. The other advantages are...

Q.		How should I care for and maintain my concrete equipment?
A.		We suggest that you remove all excess concrete from your equipment immediately after each use. You do not want to lift the concrete build up the next time you go to use your equipment. Over a period of time, the weight of concrete build up can be substantial if you do not clean your equipment. Thorough washing with pressurized water seems to work best. We do not recommend sand blasting or acid washing. This will actually reduce the thickness and strength of the material in your bucket or chute. Additional methods of increasing the life span of our concrete equipment include metal or plastic liners, the use of form release oil prior to each use, and even teflon spray.

Q.		It seems that dockplates and dockboards do the same thing. How do I know which is suitable for my application?
A.		Dockplates generally have lower load capacities than dockboards. Dockboards have steel side rails to increase capacity and so are heavier and not as easy to handle. The steel side rails on a dockboard can help to ensure that hand pallet trucks and fork lift trucks do not run off the side.

Q.		I can't find the exact size and capacity that I am looking for?
A.		While we have available numerous sizes to choose from, you may not find the exact size that you want. Simply select the next available size.

Q.		How much of the dockboard /dockplate /walkramp is supported by the truck deck or loading dock?
A.		The distance between the edge and the bend on the dockplate or dockboard is 9". Ideally this 9" "lip" should be fully supported. At least a minimum of 6" must be supported. The "lip" on the apron mount walkramp is 6" and on the yardramp it is 16".

Q.		When I am loading materials wider than your dockboards / walkramps, will I get hung up on the side curbs?
A.		If this is a real concern, you may want to consider a dockplate instead. There are no curbs on dockplates. Otherwise, hold the load above the curb while loading. Curb overall height above the deck for dockboards is between 3" and 8", depending upon the capacity. Curb height on the walkramps is 2" and for yardramps it is 4 ½".

Q.		How do I know that the leg on the dockboard /dockplate is strong enough and long enough to catch in between the truck /trailer and loading dock?
A.		Legs are made of high strength steel and are bolted to the dockboard / dockplate. These legs are designed to be long enough, and are 2" longer than the maximum height differential, as detailed in our specs. It is extremely important that the legs are long enough to hold the dockboard / dockplate in place. Longer legs are available at time of order.

Q.		How do I know which type of grating deck available for the mobile yardramp is suitable for my application?
A.		Steel grating deck is painted black and is suitable for indoor applications or if you are not concerned about rusting. This is the most economical option. Galvanized steel grating deck is suitable when corrosion protection is required. Aluminum grating deck provides superior rust protection and is ideal for applications in industries involving food. It is the lightest option and also the most costly

Q.		Are the undercarriage and wheels on the mobile yard ramp designed to take any weight during loading and unloading?
A.		The undercarriage and wheels are used for transportation of the yard ramp only and should be retracted when the yard ramp is in use. To ensure that the undercarriage is not overloaded causing damage, the hydraulic system is equipped with an overload bypass.